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Experience

As you will see i am a experienced Business Intelligence Analyst with prior Military service skilled in areas such as report building (Tableau, PowerBI, SSRS, Advanced Excel, Sharepoint, R(RMarkdown, Shiny Dashboards), Database queries (SQL, Oracle), and Microsoft Office application and User Administration. Creative problem solver with effective time management skills, communication, and detail orientation.  Proactive self-starter who is comfortable working as an individual or with cross functional teams.  Especially interested in projects where I can utilize tools and methods related to Data Science

IT Programmer/Analyst

FCCS Inc. · Nov 2018 - Jul 2021 · Greenwood Village, Colorado

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Tracked audio-visual equipment for events. Avaya phone system, MS Office, ZOOM, MS TEAMS, and Origami administrator, and desktop (PC/MAC) Tier II support. Developed database, applications, and reports (Excel, Tableau, Power Apps, Teams, Sharepoint, SSRS, ASP.Net C#, Access), and automated processes to increase efficiency.

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Sr. Analyst, Access Analytics and Optimization – Access Management 

Comcast Business ·Feb 2018 · Apr 2018 · Centennial, CO

 

Develop and maintain standard reporting measures and craft solutions to highly technical complex reporting problems for OffNet and OnNet broadband products.  Worked with tools such as OBIEE and Tableau BI, Oasis Vendor Quoting, Century, and Singleview billing systems to help support data accuracy and optimization efforts across systems.

 

​​Network Performance Engineer/Reporting Manager

Zayo Group · 2014 - 2018 ·Denver, CO

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  • Selected by IT Consulting firm (Fahrenheit) and later to be brought on full time by Zayo Inc, a broadband company, to interface with key clients on operational performance for the Fiber to the Tower (FTT) network

  • Developed data extraction process that allows access to real time network performance data on FTT for multiple clients

  • Perform audit of inventory to ensure data integrity standards are being followed

  • Serve as key point of contact with clients to manage expectations associated with services

  • Developed and analyzed network and operational performance reports for clients and upper Management on a daily, weeky, monthly, quarterly and annual basis

  • Developed and maintain ad hoc reports as needed
     

Business Analyst

Sprint · 1999 - 2014 · Lone Tree, CO

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2005-2014 Business Analyst
Develop software data driven reports and applications, created automated processes, adhoc reports as well as analyze and forecast needs for Workforce and CFS Reporting departments.

2004–2005 Data Solutions Lead Support Representative

  • Monitor Technicians on quality calls, adherence schedules, and performance

  • Provided POC for Data and Sales support escalation as well as Tier II/Tier III data support to internal customers to include Data Account Executives, Government Account Executives, Data Specialists, and Third Party Vendors


2003-2004 Burn-In Technician
2000-2003 Network Operations Lead Representative
1999-2000 Customer Care Representative

 

Armament Mechanic/Electrician

US Army · 1992 - 1998 · Ft Carson, CO/Hanua Germany

 

* Performed aviation unit (AVUM), intermediate (AVIM), and depot maintenance on the AH-64 electrical and instrument systems and the electrical, electronic, mechanical and pneudraulics systems associated with the AH-64 armament/missle and fire control systems.
* Diagnoses and repairs malfunctions in AH-64 armament, electrical, instrument, and fire control systems and components including solid state and transistorized susbsystem according to technical manuals, directives and safety procedures.
* Performs maintenance, authorized modifications and alignment on AH-64 weapons components, fire control units, sighting elements, electronic and mechanical devices, and instruments.
* Performed operational checks, ammunition loading/unloading and weapon subsystems configuration changes.

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